Service

Close-to-customer and Value-added Service

With our customers in mind, you can always count on PK Machinery meticulous and comprehensive service system. Our reputation is based on providing the sophisticated products and thoughtful services to ourcustomers, which makes us unique among equipment manufacturers. Our services are designed to improve customers’ plant processes, reduce maintenance & downtime, hence to achieve maximal economic benefits, that is to say customers will receive maximum efficiency at minimum cost and obtain the utmostproductivity as well. PK Machinery services integrate technology consultation, engineering design, quality control, cargo dispatch as well as installation & debugging to create the opportunity and achieve win-win situation both for PK Machinery and our customers.

Service commitment

PK Machinery always believes, the first equipment is sold by the effort of sales and technical team, while the second one is sold by providing a multitude of considerate services.
 We spare no effort to deliver timely efficient tailored solutions to fit various industries through our continuous and extensive R&D endeavor.
 We care, more than you care, by thinking ahead and foreseeing change, the extensively value-added services are provided to exceed customer’s expectations.
  Wherever or whenever you are, our trained salesman and genuine technicians are at your service without delay, without excuses.

Professional and quick-response technical team

Aim to be honorable solution expert for bulk material handling system. This team is mainly in charge of delivering reliable and satisfactory solution, which includes engineering analysis, project system design, engineering processing, layout drawings processing, tailored drawings submitting, customer’s technique feedback handling as well as product manufacturing technology, this team plays an crucialrole in the customer service system.

If you need customized products,